* * * * * *
* * * *
* * *
* * *
Home / About dba / Case studies
*
Waitrose Cooks’ Ingredients
*
* *
Brand Identity * * * Interiors * * * Internal Communications * * * Design for Good
*
Digital Media * * * Packaging * * * Print * * * Product Design * * * Archive 2004
*
*
* *

Client
Waitrose

Design Consultancy
Lewis Moberly
Edwina Campbell
020 7580 9252
edwina.campbell@lewismoberly.com
www.lewismoberly.com

The Brief
The ingredients market, which covers a wide range of products from salt and spices through to herbs and gravy, is worth £238million per annum but is only growing at 2 per cent per year. Waitrose wanted to increase its ingredients sales and further differentiate itself, by producing an expert collection of ingredients for enthusiastic cooks of contemporary British and Mediterranean cuisine.

The challenge was to draw together a diverse range of potentially dull ingredients – 58 products from different categories, sold in a variety of pack structures – and to do so cost effectively.

*
 
*
* * *
* *
* * Information & Guidance on:
* *
* *
* *
*
* * *
* * Other Packaging winners
* *
* Organic Milk Suppliers Cooperative
* *
* Waitrose Cooks' Ingredients
* *
* UMI
* *
*
Waitrose
*
* *

The Design
Lewis Moberly came up with a name that reflected the range’s straightforward proposition: Cooks’ Ingredients. Each product name is a call to action – ‘A drizzle of oil’, ‘A dash of vinegar’– and this use of language reflects the gusto and informality of confident cooks. Just reading the product names along the shelf creates an animated dialogue with the consumer. The strong typographical style and subtle background colours of the labels suggest variety and taste, while the use of transparent packaging where possible, shows off the product, providing additional colour and texture.

The Results
In the 10 months since launch, average weekly sales of the Cooks’ Ingredients range have been 43 per cent above target. Design development costs were recouped in the revenue from three weeks’ sales and profitability was achieved in 12 weeks. Some products are now duplicated: own brand Sun-Dried Tomatoes in Olive Oil, for example, are now sold under the Cooks’ Ingredients Range as well as in the Waitrose Antipasti range. This has led to incremental sales increases of between 30 and 100 per cent: combined weekly sales of the sun-dried tomatoes have doubled since the launch. Other branded products now also sold under the Cooks’ Ingredients range have also doubled in sales, with the branded version’s sales remaining constant. Cooks’ Ingredients are also the first Waitrose food products to be sold in John Lewis stores.

Judges’ Comments
‘Waitrose has created a remarkable recipe for success,’ said Darren Briggs, Head of Internal Communications at Vodafone. ‘Cooks’ Ingredients is contemporary, oozing with quality and engages with the customer. The results speak for themselves’.

*
*
Contact Us * * * Join * * * Top * * * Back * * * Print
*
Design Business Association - 35-39 Old Street - London EC1V 9HX
T +44 (0)20 7251 9229 - F +44 (0)20 7251 9221
Terms and Conditions
*
Site designed and developed by Lloyd Northover
*
* * *
  Home
*
  About dba
*
  Our vision
*
  Directors & team
*
  Case studies
*
  Alumni
*
  News room
*
  Industry partners
*
  Membership
*
  Services
*
  Training
*
  Events
*
  Awards
*
  Find a designer
*
  DBA Experts Register
*
Our Supporters
*
* * *
* *
* *
  Member Login
* *
  Username:
 
* *
  Password:
 
* *
 
*
* *
* *
* * *
* Back to Top
* * * * * *