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Home / About dba / Case studies
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All Bar One
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Brand Identity * * * Interiors * * * Internal Communications * * * Design for Society
Packaging * * * Print * * * Product Design * * * Design Management * * * Point of Sale
Museums, Galleries & Visitor Attractions * * * Archive 2006
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Client
Mitchells & Butlers

Design Consultancy
Brandhouse
Crispin Reed
020 7262 1707
cr@brandhouse.co.uk
www.brandhouse.co.uk

The Challenge
All Bar One has always prided itself on the breadth and quality of its wines. But the bar market is crowded and competitive, and All Bar One’s distinctiveness was being eroded as rivals copied its style and appearance. Drinkers were starting to see wine as a commodity, habitually choosing the same varieties wherever they were drinking – typically one price-point up from the cheapest on the list.

The Brief
All Bar One needed to encourage customers to choose more widely from its higher value and lesser known wines. Rather than change the amount of wine bought by customers, the aim was to change the type and price of wine sold. Brandhouse was briefed to create a new way of classifying and portraying wine, so that customers would look beyond their usual repertoire of relatively low-priced favourites.
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T-Mobile Bill

All Bar One

Land Securities Retail Advertisements

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Jersey Telecom MyMobile

Good Work

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The Design
Brandhouse created an approach called Vino Voyage, built around a modern colour palette that codes wine by five moods: adventurous, relaxed, sociable, refi ned and passionate. Focusing on the sociable experience of drinking wine in All Bar One, the approach moves away from the muted colours and aspirational style of fine wine connoisseurship. The wine list became a wine-mood book, suitable for browsing, with stepped pages allowing all the moods to be seen at a glance. Supporting materials, include colour-coded bottle-neck tags and glass stem labels, which emphasise mood over colour, grape variety or origin, encouraging customers to experiment and making it harder to go straight to the default ‘second-cheapest’ on the list.

The Results
Vino Voyage represented an investment of £52,000 (Euro 76,500) for All Bar One and launched in April 2006. It not only increased the amount of money spent on wine, with year-on-year value growth doubling to more than 8%, the system also encouraged people to make long term changes to established habits. The average price paid for a bottle of wine at All Bar One jumped to 4.5% above the previous year’s prices, more than triple the 1% price growth before the launch, without raising prices across the range. And despite not setting out to sell more wine, volume sales, which had been tracking at 2.8%, rose to over 3%.

Silver
Print – Consumer

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