Biographical Note

Raymond is an independent design leadership and management consultant based in Ireland and the UK.

He specialises in helping companies improve commercial performance by:

• Maximising value from their design investments

• Delivering enhanced customer experience through design, communications and behavioural change

• Developing design awareness in business leaders and managers.

His clients include BAA where he provided design leadership to their Heathrow Terminal 5 project; the New West End Company where he led the development of a new masterplan for revitalising London’s West End; Transport for London where he is helping to create Design Management Guidelines for the Urban Environment; and a major development company in Ireland where he is creating a new city centre masterplan, incorporating a significant rail and bus interchange.

He is non-executive Chairman of Bradley McGurk Partnership, an Irish based branding and design management consultancy.

He regularly speaks at universities and conferences on the strategic value of design to business and design management, and frequently contributes papers for international design journals.