Members’ Area

From receiving expert help and guidance to benchmarking your business’ performance, the Members’ Area is a gateway to resources, services and support specifically developed for those working in the field of design.

Some sections are exclusively accessible to DBA members, connecting you to the extensive range of benefits your membership provides.

DBA membership extends to everyone working within your business – all members of your team can register for their own password – ensuring the whole team benefits.

Main Content


Essential guidance, templates, insight and tools to support you on all aspects of the business of design. From contracts to client opinion, legal updates to exporting support, our resources give you instant access to expert advice and tools to help solve a wide range of business challenges.

If you can’t find the information you’re after please email or call 020 7251 9229 and we’ll look to source or signpost you to guidance to match your needs. 

Members only

Exit interview – template and process guide

Many organisations use exit interviews or questionnaires, such as this example, and find that these are useful in improving practice and planning for the future.
Members only

Letter giving first written warning for misconduct or capability

This is a template of a letter that could be adapted for use following the decision of a disciplinary/capability hearing to issue a formal written warning.
Members only

Grievance process flowchart

This visual guide outlines the stages of the grievance process in a clear and accessible format.
Members only

Disciplinary process mind map

A visual guide to help you understand and correctly apply the disciplinary process.
Members only

Visual guide to dealing with difficult performance issues

A mind map to help steer you through the sensitive process of dealing with difficult performance issues within your team.
Members only

Giving feedback tips

A very handy one-pager on the do’s and don’ts of giving feedback to your staff. Useful for all managers.
Members only

Absence management policy example

This example policy can help you set out your agency’s stance and procedures in regards to absence.
Members only

Best practice guide to managing absence

Staff absence can become a problem for a business but this guide shows how absence or attendance management systems can provide an effective framework from which to manage attendance levels.
Members only

Parental leave policy example

Employees can be entitled to up to 18 weeks unpaid parental leave per child and this document sets out the employee’s entitlement and rights during this period and the actions that employer and employee need to undertake.
Members only

Adoption leave policy example

This example can help you set out an adoption leave policy for your agency.