Agency Member Code
of Conduct
Where relevant, members of the Design Business Association are expected to support both the letter and the spirit of this recommended code as a series of business behaviour guidelines.
- The first responsibility of a member is to whoever commissions the design.
- In discharging that responsibility, members are
expected to act in a competent, honourable and efficient
manner.
- Whilst members may act as consultants or as traders,
and may receive payment for services or goods in
a variety of ways, providing there is no conflict
with their client's interests, they should disclose
to the client all sources of payment before commencing
work and should ensure that these are included in
any offer or proposal. Similarly, members must disclose
to a client any financial involvement with suppliers
or sub-contractors or similar third parties involved
in the contract.
- A member company should not work simultaneously on competitive projects without informing the clients involved.
- Members should not divulge to any other party
information about a client, that is confidential
or might be detrimental to his business. This confidentiality
may by agreement be limited as to time. Similarly,
members should not allow their staff to show work
of a confidential nature to others, including potential
employers, without prior written agreement.
- Members should not give or receive substantial benefits which might cause an obligation to any party in a contract and therefore not best serve the interests of the design commissioner.
- Members shouldn't take part in pitches that require
unpaid work. The level of payment for pitches should
relate to the time and effort involved.
- Members may promote their services by all normal commercial means such as advertising or public relations activity, providing this is legal, decent, honest and truthful.
- Members shall not knowingly copy the work of another company or practice.
Corporate Member Code of Conduct
This is currently being drafted in conjunction with the founding members of the the DBA's Corporate Membership. |