What clients want
That burning question - learn how to see design from the client's perspective. A half-day workshop with Jan Casey.
Events & Training
Whether junior designer or design leader, account handler or MD everyone benefits from fresh perspective, knowledge-share, new insights and debate.
Our events and training courses are renowned within the industry for their quality, relevance and proven capability to boost the confidence and performance of individuals and teams.
From lively networking events to skills development workshops, from in-depth business growth programmes to stimulating round-tables, our extensive range of events and training has something to offer every member of your team, across all roles and levels within your business.
Main Content
Bring our leading design industry specific workshops to your office. If you have a group of six or more people you can save on travel costs, time and course fees when our expert trainers come to you.
All of our workshops are available to be delivered in-house and can be tailored to suit the specific needs of your team and your business. Fees cover all course materials, couriers and tutor fees. You just need to provide the space for the workshop to take place, catering and AV equipment.
If you have a business need that is not covered by one of our current workshops, we can develop something tailored for you and your specific needs. Contact us to discuss the options available on 020 7251 9229 or email bookings@dba.org.uk.
That burning question - learn how to see design from the client's perspective. A half-day workshop with Jan Casey.
Working with clients on better briefs
Understand how to get the best briefs from your clients, and how you can write better briefs for your creative team. Attend this workshop for a clear framework and tools to help you develop robust briefs for the best results.
Client relationships
Sales and persuasion skills
Sales and persuasion are essential skills for any situation. Attend this workshop for practical advice to increase your confidence when communicating with clients, colleagues and suppliers.
Client relationships
Influencing at board level
Take your business further by understanding the unspoken rules for successful board-level relationships. Join this workshop to increase your ability to craft board level conversations.
Client relationships
How to frame your strategic offer and charge for it
Your agency may already offer strategic services. Join us to explore how to more effectively package and articulate your strategic offer and turn it into a real revenue stream.
Client relationships
Expert client handling
Become an expert at managing high-level relationships. Join this workshop to take a proactive approach and reboot your relationships.
Client relationships
Cracking procurement
Understand how to make the procurement process work for both you and your clients. Attend this course to work more effectively with procurement and to create better outcomes for your agency.
Client relationships
Client relationship skills
Take a proactive approach to keeping your clients engaged. Understand how to better manage relationships more effectively to retain your clients.
Client relationships
Effective communication: the fundamentals
Communication skills are essential when liaising with colleagues, clients and suppliers. Understand how to instinctively use the right approach in different settings and gain renewed confidence in your communication skills.
Communications skills
Better conversations: improve your personal impact
Conversations in a creative environment can often be tricky. The creative act of designing involves both conscious, rational thought and...