Lorraine Tovey Artis
Lorraine provides strategic business growth consultation to drive positive and purposeful change with a people centric approach. Depending on your journey, this change might be transformational or incremental and having worked in design for most of her career, her approach will be relevant, bespoke and appropriate to your needs.
Lorraine loves working with and within agencies to deliver end to end strategic consultation, reviewing what exists, identifying growth areas and any barriers, then helping to build the Business Strategy.
Knowing how to set up and embed a strong purpose and vision into a business comes from years of hands on experience in the design and communications service sector. Having trained and worked as a designer, she also understands the implications of management on creatives.
The formation of bespoke, tangible goals and actions plans alongside the creation of all operational elements of a design business is a specific area of expertise.
People are the most important element in business, so she always aims to help balance team wellbeing and health with commercial needs, by establishing structured systems and processes including financial and performance management tools and best in class client service models whilst integrating new business and marketing direction
Areas of expertise
|Financial planning:||Performance & Efficiency • Systems & Accounting • Financial Management & Budgeting|
|People:||Human Resource Management • Appraisal systems • Client/consultancy contracts • Terms & Conditions • Staff development & Training Plan • Mentoring|
|Business strategy & processes:||Business strategy & planning • Business Diagnostics • Process Management • Project Management|
|Legal and Ethical:||Client / Consultancy Contracts • Terms & Conditions|
|Marketing:||New business development • Marketing strategy & planning • Client retention & development • Procurement|
Experience in the design industry
Design industry experience: 11-20 years
Mariann Wenckheim, Director, 20.20 Limited
Robert Essex, Executive Chairman, Writtle Holdings Limited
Doug Glenwright, Head of Customer Experience, Marella Cruises (TUI U.K.)
Adam Thompson, MD, Rebel Kitchen