Areas of Expertise: Business strategy & processes, Financial planning, People, Sales & Marketing

Manish Kapur

Manish helps design agencies remove operational blockers to growth, improve profitability, and prepare for scale or exit.

Areas of experience

Financial Planning:	Performance & Efficiency
People:	Appraisal Systems • Development & Training Plans • Coaching • Mentoring
Business Processes:	Business Strategy & Planning • Business Diagnostics • Process Management • Project Management

Experience in the design industry

Design industry experience: 20+ years

Approach

Manish helps design agencies fix the operational problems that are holding you back – from poor resource planning and low margins to broken processes and team burnout.

With over 25 years’ experience in agency operations, he brings a mix of strategic thinking and hands-on practicality. Manish doesn’t just give advice – he rolls up his sleeves and works alongside founders and leadership teams to diagnose what’s not working and implements changes that stick.

Manish’s approach is built around the Growth Audit & Roadmap – a structured, deep dive into your operations, people and profitability. It gives you a clear plan of action and real, measurable next steps.

Manish has worked with agencies of all sizes – from small, growing studios to global networks – and he knows what it takes to grow sustainably and profitably. Whether you are scaling up or preparing to exit, he helps you run a stronger, more resilient business.

Testimonial

"Manish's expertise was instrumental in enabling the group to grow to over 500 talented people across London, Amsterdam, Singapore, New York and Shanghai. By aligning and streamlining operations, he created a strong foundation that supported both the agency's expansion and its commitment to creative excellence. His work ensured that operational processes and systems, involving Strategists, Account Management, Creative and Production teams, evolved to meet the demands of a larger, more globally connected team aligned to clients. What makes Manish stand out is his ability to balance operational and financial goals with the need to deliver exceptional creative work. His thoughtful and pragmatic approach ensured that our growth was sustainable and that our operations enable, rather than hindered, our creative ambitions. "

Sir William Goodenough, former Executive Chairman of Design Bridge

Contact expert

Use the form below to send an email to Manish Kapur.

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