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What Clients Think Report 2023 Official Launch Webinar

As we build on the rapid change of the last few years and move into the future, what do we need to know about the evolving nature of client/agency relationships and the way in which design teams, clients and stakeholders work together?

Join us online for an hour at 3pm BST on 30 March as we launch the eagerly anticipated What Clients Think 2023 report. Authored by Jonathan Kirk of Up to the Light, in association with the DBA, this is an industry report you won’t want to miss.

During this webinar we will dig underneath the report’s statistics to explore both the long-term themes that have developed year-by-year, and the important new challenges facing both clients and agencies. Exploring how the client world has changed, examining the challenges and pressures, and revealing what you need to know in order to win new work and strengthen your relationships.

Now in its 9th year, this year’s report will be the biggest and most comprehensive ever. Based on 650 client interviews, it’s a highly influential annual barometer of the client/agency relationship across different markets and levels of seniority, packed with invaluable facts and insight for agencies.

Register now to secure your spot and hear the inside guidance on how to win new work and strengthen your relationships.

“If you want to know what clients think, you could ask them. But if you want to know what clients REALLY think, you need someone else to ask them. That’s where Up To The Light’s ‘What Clients Think’ survey comes in to its own; it’s a safe space for clients to tell the truth about what they think (and feel) about a comprehensive range of subjects.” 

Sally Forsyth Spark, Managing Director, Point 6

 

“Dispel your assumptions and prejudices and read this report about what your clients actually think. Its full to the brim with useful guidance to build your business.” 

Nick Dormon, Managing Director & Founder, Echo

 

“Post-Covid we are seeing that the client/agency relationship is not business as normal. As such the report from UTTL has been invaluable in our business planning process and helping identify the challenges clients are facing and their view of their agency relationships.” 

Steve Pearce, Managing Director, LOVE