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How to add us to your safe sender list

Updated 20.04.2020

Email providers filter incoming emails in a bid to reduce the amount of unwanted emails in your inbox and often these emails can either go straight into your junk folder or it may not even make it to your inbox, but there’s a simple way to stop this happening, so you can receive the latest updates on DBA activity, services and resources to support your business.

If our emails do happen to slip into your junk, the best way to ensure it doesn’t happen again is to add DBA team members email addresses to your safe sender list or ‘white list’. Here we outline how you can do this on the most common email providers.

Step-by-step guide

Outlook Users

  • Open the email from the sender you would like to add to the safe list.
  • Click on the “Junk” icon under your “Home” panel along the top.
  • Click on “Never Block Sender” or “Not Spam” in the drop-down options below the ‘Junk’ icon.
  • Their email message will be automatically added to your Outlook safe senders list.
  • Alternatively, right click the email from the sender you would like to add to the safe list.
  • Click on “sender” in the drop-down options.
  • Clock on “add to contacts” and then save and close the contact pop-up box.

Outlook (Web Version) Users

  • Once logged in, click on the cog in the top right-hand side of your inbox.
  • Click on “Safe Senders” under the “Mail” tab.
  • Open the email from the sender you would like to add to the safe list.
  • Enter the email address of the sender and click the plus sign.
  • Your sender will be automatically added to your Outlook safe senders list.

Apple Mail

  • Open the email from the sender you would like to add to the safe list.
  • Click on the sender’s email address at the top of the email
  • A list of options will appear on a drop down
  • Click on “Add to Address Book”
  • Your sender will be automatically added to your Apple Mail safe senders list.

Gmail® Users

  • Open the email from the sender you would like to add to the safe list.
  • Click on the arrow next to an email icon on the far right.
  • Select “Add To Contacts”.
  • You will see the text “Added *Email Address* to contacts.” Appear at the top of the screen, meaning your new contact has been added to your Gmail Safe senders list.

Via an iphone/ipad

  • Open the email from the sender you would like to add to the safe list.
  • Tap the sender’s name in the “From” line.
  • On the next screen, tap “Create New Contact”.
  • Add the details of the email sender (the email will be populated otherwise you will need to add the sender’s other details, name, address etc)
  • Tap “Done”.

Via an Android Phone

  • Tap to open the email from the sender you would like to add to the safe list.
  • Tap the icon next to the email address on the left-hand side.
  • Tap “Create contact”.
  • Add the details of the email sender (the email will be populated otherwise you will need to add the sender’s other details, name, address etc).
  • Tap “save”.

Contact the DBA

Add the team to your trusted sender list. If you have any questions or want to speak to us, get in touch:

Adam.fennelow@dba.org.uk – for anything to do with your business, your people, your membership.
Ramiro.ramirez@dba.org.uk – for anything to do with finance.
Amy.reeve@dba.org.uk – for anything to do with bookings.
Sarah.vaughan@dba.org.uk – for anything to do with training and events.
Sally.lukins@dba.org.uk – for anything to do with design effectiveness.
Hannah.paterson@dba.org.uk – for anything to do with content on our website and our Insight newsletter.
Eleanor.singh@dba.org.uk – for anything to do with Twenty/Twenty mentoring, the Employee Engagement Survey, Annual Survey Report, and the Experts Register.

For questions about our mailing list or DBA communications, contact abimbola.fashina@dba.org.uk. Please send general marketing and communication queries to communications@dba.org.uk.

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