Free to view
Free Pitching: 01 The DBA stance
By Design Business Association
The DBA stance is clear – we recommend agencies do not free pitch. It devalues what you are selling and does not produce the best solution for the client.
Advice for clients, Financial, New business & client relations
Read more >>
Free to view
Free Pitching: 02 Advice for Agencies
By Design Business Association
Free pitching is an unsustainable business model for design agencies – a practice that has no place in our industry – and the DBA can support you in saying no.
Free to view
Free Pitching: 03 Advice for Design Buyers
By Design Business Association
Is the method you’re using to choose your agency going to deliver the maximum return on your design investment?
Members only
Free pitching: 04 Example Response to Requests
By Design Business Association
How do you tackle client requests to free pitch? DBA members can adapt and use this example response to requests.
Financial, New business & client relations
Members only
Free Pitching: 05 Industry Points of View
By Design Business Association
How do other businesses take a stance? Why doesn't free pitching pay? What are the alternatives? Access industry points of views.
Members only
Draw the line: managing ‘scope creep’
By Joanne Archer, HK Law
Scope creep can turn into a big issue. What's your best defence to combat it?
US Tariffs – what’s the impact? | DBA webinar
What are the implications of US tariffs for you and your design agency? We’ve teamed up with Moore Kingston Smith for a clear-cut, unbiased explainer that will leave you better informed and with an understanding of the current situation and implications for your business — taking place 10-10:30am BST on Wednesday 7 May.
5 take-aways from the 2025 ‘What Clients Think’ report
By Adam Fennelow, Membership Director, DBA
Up to the Light's 'What Clients Think' report is a valuable tool for agencies and clients alike. The DBA's Adam Fennelow shares his top five take-aways.
DBA Members’ Forum | April Summary
By Design Business Association
In April's DBA Members’ Forum we were joined by Mark Curtis, Head of Innovation and Thought Leadership at Accenture Song, for a fascinating look at the latest Accenture Life Trends 2025 Report.
Members only
Official launch of the 2025 What Clients Think Report
By Design Business Association
Up to the Light’s ‘What Clients Think’ report in association with the DBA is the definitive annual snapshot into the complexity of client/agency relationships. Catch up with author of the report, Director of Up to the Light and DBA Expert, Jonathan Kirk, in conversation with Adam Fennelow, Membership Director at the DBA, as they explore the report’s unparalleled insights directly from 680 clients.
Advice for clients, Business skills, New business & client relations