Main Content

Images supplied by: gov.uk

DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

12/11/2025


News


>>

DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

12/11/2025


News


Read more >>

A creative transformation story: Forepoint


Working with DBA Expert Ralph Ardill, Forepoint treated transformation as a creative act and the results speak for themselves. Here's how Forepoint achieved change.

12/11/2025


News


Read more >>

DBA Twenty/Twenty Mentoring: the mentee’s perspective


Since its launch in 2011, the innovative programme has gone from strength-to-strength, with almost 600 participants from over 300 businesses and impactful results. But don’t just take our word for it. 

12/11/2025


News


Read more >>

DBA Members’ Forum | November Summary


In the DBA Members’ Forum we took a look behind the data in the latest DBA In Focus Report and discussed the trends and what they mean for us all working in design. It's a bumper summary this month, but this is a critical industry report that we are proud to deliver to DBA Members each year. It can genuinely transform the profitability of your business.

12/11/2025


News


Read more >>
Joanna Anthony

Strong relationships don’t just happen: how to become indispensable to clients


Strong client relationships don’t evolve by chance. They’re built, nurtured, and sustained through behaviours that consistently demonstrate value — the kind that make you indispensable.

04/11/2025


News


Read more >>

DBA Design Effectiveness Awards 2026 | Winners shortlist announced


We’re delighted to announce the shortlist of entries that will win a DBA Design Effectiveness Award in 2026. Congratulations to the agency and client partnerships who will be taking home Bronze, Silver or Gold awards at our live event in March.

23/10/2025


News


Read more >>

AI and agency shortlists – a moment of opportunity


Have you asked ChatGPT to recommend a good design agency in your sector, location or skillset? Were you one of the agencies it recommended?

22/10/2025


News


Read more >>

Rediscovering the creative brief


Has the importance of the creative brief been lost? Has it become a bit of a chore, a piece of admin, just a form to be filled out? Jonathan Kirk believes there is a general lack of understanding as to its proper role and value.

15/10/2025


News


Read more >>

DBA Members’ Forum | October Summary


For October's DBA Members’ Forum, we were joined by three in-house design leaders who shared their sector-specific perspectives on how current market conditions, with rapid change and unpredictability, are shaping their businesses and influencing their design teams.

08/10/2025


News


Read more >>

Main Content

Download the full report

The report is based on 435 interviews that Up to the Light conducted with clients during the course of 2015. All the interviews were commissioned by design agencies.

What Clients Think 2016 is a fascinating snapshot of the client viewpoint and provides some important pointers for how agencies can strengthen their client relationships.

Download the report

DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

12/11/2025


News


>>

DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

12/11/2025


News


Read more >>

A creative transformation story: Forepoint


Working with DBA Expert Ralph Ardill, Forepoint treated transformation as a creative act and the results speak for themselves. Here's how Forepoint achieved change.

12/11/2025


News


Read more >>

DBA Twenty/Twenty Mentoring: the mentee’s perspective


Since its launch in 2011, the innovative programme has gone from strength-to-strength, with almost 600 participants from over 300 businesses and impactful results. But don’t just take our word for it. 

12/11/2025


News


Read more >>

DBA Members’ Forum | November Summary


In the DBA Members’ Forum we took a look behind the data in the latest DBA In Focus Report and discussed the trends and what they mean for us all working in design. It's a bumper summary this month, but this is a critical industry report that we are proud to deliver to DBA Members each year. It can genuinely transform the profitability of your business.

12/11/2025


News


Read more >>
Joanna Anthony

Strong relationships don’t just happen: how to become indispensable to clients


Strong client relationships don’t evolve by chance. They’re built, nurtured, and sustained through behaviours that consistently demonstrate value — the kind that make you indispensable.

04/11/2025


News


Read more >>

DBA Design Effectiveness Awards 2026 | Winners shortlist announced


We’re delighted to announce the shortlist of entries that will win a DBA Design Effectiveness Award in 2026. Congratulations to the agency and client partnerships who will be taking home Bronze, Silver or Gold awards at our live event in March.

23/10/2025


News


Read more >>

AI and agency shortlists – a moment of opportunity


Have you asked ChatGPT to recommend a good design agency in your sector, location or skillset? Were you one of the agencies it recommended?

22/10/2025


News


Read more >>

Rediscovering the creative brief


Has the importance of the creative brief been lost? Has it become a bit of a chore, a piece of admin, just a form to be filled out? Jonathan Kirk believes there is a general lack of understanding as to its proper role and value.

15/10/2025


News


Read more >>

DBA Members’ Forum | October Summary


For October's DBA Members’ Forum, we were joined by three in-house design leaders who shared their sector-specific perspectives on how current market conditions, with rapid change and unpredictability, are shaping their businesses and influencing their design teams.

08/10/2025


News


Read more >>