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Managing your clients and projects
Jan Casey taps into her wealth of agency and client side experience and offers this best practice guide to managing clients and projects.
I am looking for
Jan Casey taps into her wealth of agency and client side experience and offers this best practice guide to managing clients and projects.
Members only
Free pitch response letter
Free pitching is a reality of the creative industries. But as a process for a client to find the best agency for their needs it is fundamentally flawed. For agencies to remain healthy and profitable, and for clients to find a partner who understands their needs, a new way is required. This template will help explain your position on free pitching to a potential client.
Financial, New business & client relations
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Responding to PQQs
Pre-Qualification Questionnaires are becoming more and more of a common feature of procurement. These top tips by Simon May, will help you get a feel for your approach to completing a document.
New business & client relations
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New business approaches
Allison McSparron-Edwards, Managing Director at Consultrix, makes her recommendations for winning more work.
Members only
More buck for your bang
Simon May takes effectiveness thinking one step further to help you financially capitalise on the value you bring to clients.
New business & client relations
Members only
Effective new business
DBA Expert Natasha Ellard-Shoefield helps unravel the mystery of 'selling' with her tips on gearing up your business for an effective new business programme.
New business & client relations
Members only
How to build strong and productive client – agency partnerships
Kate Blandford explains how to develop your most valued business relationships from a client-supplier dynamic to one of solid partnership.
New business & client relations
Members only
Are you match-fit for new business?
DBA Expert Lucy Mann looks at five, often forgotten, but readily to hand resources, which can increase your agency's effectiveness at new business.
New business & client relations
Free to view
Is your financial information worth the paper it’s written on?
DBA Expert Chris Lang explains how important it is to have both accurate and timely financial data in order to project your agency’s cash position and looks at the three types of information you need to compile this.
Members only
Staff incentives
Esther Carder, Partner at Top 20 accountancy firm Kingston Smith W1, on pay rises, pensions, equity schemes and acquisitions.