
Adapting to a new-normal: A behavioural design perspective
If these last few months have shown me anything it’s that we’ve been very privileged. Going outside when we want, buying what we want when we want it, and having loved ones close to us. They’re luxuries we thought we wouldn’t need to compromise. They were life’s givens. But the world we design in and the people we design for are changing and we need to meet people where they are.