What clients want
Crack the code and learn how to see design from the client’s perspective. At this half-day workshop with industry expert Jan Casey, you’ll discover what clients really expect from a design consultancy when it comes to meetings, relationships and general working practices.
DBA members discuss… Future of talent
We need the views of you, DBA members, on the impact of the education system on the design industry. Join our roundtable, where your perspectives will help form a report on the current state of creative education in the UK, including the introduction of the English Baccalaureate, and its impact on the future of your talent pipeline.
Beautiful services: Tips for tuning into beautifully designed services
By Oliver King, Co-Founder and Director, Engine Service Design
What makes a beautiful service? One that costs less to operate, earns more from its customers and is cheaper to market because its reputation precedes it. DBA member Engine Service Design explores the criteria for great service design.
Remarkable relationships
By Adam Fennelow, Head of Services, DBA
DBA members excel at forging great client and supplier relationships. Here’s some food for thought from the DBA’s Adam Fennelow, to enhance them even more.
Just the tonic: Emerging trends in retail
By Ian Johnston, Founder and Creative Director, Quinine
With the retail sector rapidly innovating to meet changing customer expectations, DBA member Quinine explores the emerging trends driving opportunity in the sector.
Sail: An agile advantage
By Design Business Association
Born out of a bit of rebellion against the world of conventional employment, DBA member Sail Creative defies the traditional agency structure. What does this deliver to everyone involved?
Redefining thought leadership
Gain a fresh perspective on thought leadership with a forensic look at what works, what doesn't, how and when agencies engage, and how you can create a relevant, consistent and effective thought leadership programme for your audience. DBA expert and Up To The Light founder Jonathan Kirk will use feedback and insight gained from hundreds of client interviews to lead this invaluable session.
Presentation skills: improvers
Join DBA Expert, design-sector trainer, mentor and consultant Shan Preddy to increase the success rate of your presentations. During this full-day training workshop, you will learn to structure your content, work to objectives and responses and use body language to increase your influence.
Negotiation skills
Join DBA Expert Shan Preddy to learn how to adopt the top qualities of a good negotiator and get what you want and need from any negotiation situation.
New thinking for new business development
Discover new ways to transform and rejuvenate your new business effort, whilst making your approach more enjoyable, up to date, client relevant and effective. Learn from industry expert Jonathan Kirk and leave with advice you can incorporate into your business.
