Effective communication: the fundamentals
Communication skills are essential when liaising with colleagues, clients and suppliers. Understand how to instinctively use the right approach in different settings and gain renewed confidence in your communication skills.
Cracking procurement
Understand how to make the procurement process work for both you and your clients. Attend this course to work more effectively with procurement and to create better outcomes for your agency.
Unlock the potential of existing clients
Client development offers great opportunities for business growth. Find out how you can open up new revenue streams from your existing clients.
Working with clients on better briefs
Understand how to get the best briefs from your clients, and how you can write better briefs for your creative team. Attend this workshop for a clear framework and tools to help you develop robust briefs for the best results.
Client relationship skills
Take a proactive approach to keeping your clients engaged. Understand how to better manage relationships more effectively to retain your clients.
Influencing at board level
Take your business further by understanding the unspoken rules for successful board-level relationships. Join this workshop to increase your ability to craft board level conversations.
Expert client handling
Become an expert at managing high-level relationships. Join this workshop to take a proactive approach and reboot your relationships.
Presentation skills: improvers
Understand how to prepare, structure and deliver a presentation effectively. Limited to 5 attendees, this practical workshop will increase your confidence for successful presentations.
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DBA Code of Conduct
By Design Business Association
As a DBA design agency member you can reassure clients by making use of the DBA's Code of Conduct. This set of model recommended practices, which have been designed and developed to provide DBA design agency members with a series of behaviour guidelines and to improve the professionalism of the industry.
Maximise membership, New business & client relations
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DBA Design Effectiveness Awards Ceremony
The DBA Design Effectiveness Awards assess the true impact of effective design on business. This prestigious ceremony will bring together design and business leaders to announce the Gold, Silver, Bronze and Grand Prix winners and celebrate the success of effective design.