What Clients Think 2016
By Design Business Association
The DBA are pleased to support the new What Clients Think 2016 report by Up to the Light. Based on 435 client interviews, these figures reveal a fascinating snapshot of the client viewpoint and provide important pointers for agencies on how they can strengthen their client relationships.
Free to view
Play the long game and succeed
By Rod Petrie, DBA Expert
Successful agencies take responsibility from their people, fuelling loyalty and unleashing creativity. Rod Petrie explains how playing the long game is key to creating an environment where people flourish and the business prospers.
Design Effectiveness Awards Grand Prix winner: GREAT
By Design Business Association
There can only be one winner of the coveted Design Effectiveness Grand Prix, and this year it was presented to HM Government and Radley Yeldar for the GREAT Britain Campaign which has delivered over £1billion direct return to the UK economy.
Design is competitive advantage
By Design Business Association
Providing the proof that design creates competitive advantage, HM Government, Virgin Media, Diageo, LOVE, Williams Murray Hamm and Factorydesign were amongst the 61 winning client and agency partnerships at the 2016 DBA Design Effectiveness Awards ceremony last week.
Free to view
Clients are people too: how to connect on a personal level and make new business less hard work
By Natalie Maher, Managing Director, Good London
Natalie Maher, MD of Good London looks at the fundamental elements of great relationships, to explore how you can best connect with clients on a personal level and make new business less hard work.
DBA celebrates design that delivers for business – Design Effectiveness Awards 2016: Winners Announced
By Design Business Association
61 agency and client partnerships have been presented with trophies at the 2016 DBA Design Effectiveness Awards ceremony at London’s Tobacco Dock. Check out the Bronze, Silver and Gold award winning entries.
Free to view
Check these pulse points for a healthy business
By Adrian Rasdall, Senior Partner, Revenue Matters
Advice from Adrian Rasdall, on how to monitor your agency's health, to recognise and action problems early, before they become threats.
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Becoming a Thought Leadership agency
By Jeremy Davies, Little Train BD Ltd
Although Thought Leadership has become more central to the way design agencies market themselves, it is rarely approached with proper strategic rigour. What then is Thought Leadership, asks Jeremy Davies, and why should you strive for it as a design agency or brand expert?
Relationship Radar Pulse® – New client relationship auditing service developed exclusively for DBA members Details
By Design Business Association
How effectively do you manage your client relationships? Relationship Radar Pulse® has been developed for DBA members to give a regular snapshot of the health of client relationships allowing you to quickly identify issues and resolve problems before they escalate.
Free to view
Changing terms of employment
By Audrey Spencer, Humphries Kirk LLP
Sometimes employers want to change an Employee’s Contract of Employment. Audrey Spencer, from Humphries Kirk, explains the context and considerations for such changes in order to comply with employment law.
