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DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

18/05/2022


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Meet the DBA’s new Chair


At our recent AGM, we we were delighted to welcome a new Chair of the DBA Board, ELSE's Founder Warren Hutchinson.

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My Life in Design: new podcast series


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The biggest issues facing design agencies


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DBA Members’ Forum | May summary


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Free Pitching: how to respond


How do you tackle client requests to free pitch? The DBA's Head of Services, Adam Fennelow shares valuable pointers on how best to respond.

04/05/2022


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New appointees to the DBA Board of Directors


We're delighted to welcome three new Directors to the DBA Board. TDC PR Founder & Managing Director, Tim Duncan, A Better View...

28/04/2022


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DBA Members’ Forum | April summary


In the latest DBA Members’ Forum we were joined by guests Matt Hocking, Creative Sustainability Officer and Founder at Leap, and Sigrid Brewka-Steeves, Head of Global Retail Environments at PUMA.

06/04/2022


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Five key take-aways from the What Clients Think Report


The 2022 What Clients Think Report was launched recently in a DBA webinar with the results illustrating how the client/agency relationship has changed as the world emerges from the Covid pandemic. The report is packed with useful insights. Here are five key take-aways.

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What’s new in 2019?

In 2019 the DBA have stripped the survey back and removed some questions that will only be included on a bi-annual basis, as results rarely differ in a two-year period. This will make completing the survey slightly quicker for everyone.

2019 also welcomes a shorter survey for smaller agencies to take part in which should make it easier for small creative businesses to benchmark their financial performance, salaries and rates – essential to managing your business.

What’s in it for you?

Only DBA member businesses are surveyed and only these businesses get access to the final results – a printed report and full access to the online dynamic data tables. All responses are treated in the utmost confidence, and members derive real benefit from the information supplied year on year.

The final on-line report features salary and utilisation rates, hourly fee rates and staff benefit levels for over 50 job titles. Results can be filtered on location, size of business and design disciple meaning that the data is particularly relevant to YOUR business.

Access to the results allows companies to benchmark figures against those of their peers. Are you charging enough? Are you not recovering enough of your time costs? Completing the survey helps develop your financial processes, having this type of information at your fingertips is essential for managing a successful profitable design business. 

If you would like further information or have any questions about the annual survey, please contact me directly eleanor.singh@dba.org.uk

DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

18/05/2022


News


Read more >>
shortlist

Meet the DBA’s new Chair


At our recent AGM, we we were delighted to welcome a new Chair of the DBA Board, ELSE's Founder Warren Hutchinson.

17/05/2022


News


Read more >>

My Life in Design: new podcast series


Lifting the curtain on some of the design sector's most respected names, tune in to the Design Community Hub's new podcast.

17/05/2022


News


Read more >>

The biggest issues facing design agencies


There are a number of issues facing agencies at the moment which are applying pressure to everyday...

17/05/2022


News


Read more >>

DBA Members’ Forum | May summary


In the latest DBA Members' Forum we were joined by guest High-Stakes Leadership Mentor, Sally...

04/05/2022


News


Read more >>

Free Pitching: how to respond


How do you tackle client requests to free pitch? The DBA's Head of Services, Adam Fennelow shares valuable pointers on how best to respond.

04/05/2022


News


Read more >>

New appointees to the DBA Board of Directors


We're delighted to welcome three new Directors to the DBA Board. TDC PR Founder & Managing Director, Tim Duncan, A Better View...

28/04/2022


News


Read more >>

DBA Members’ Forum | April summary


In the latest DBA Members’ Forum we were joined by guests Matt Hocking, Creative Sustainability Officer and Founder at Leap, and Sigrid Brewka-Steeves, Head of Global Retail Environments at PUMA.

06/04/2022


News


Read more >>

Five key take-aways from the What Clients Think Report


The 2022 What Clients Think Report was launched recently in a DBA webinar with the results illustrating how the client/agency relationship has changed as the world emerges from the Covid pandemic. The report is packed with useful insights. Here are five key take-aways.

05/04/2022


News


Read more >>

Ukraine conflict | Resources for businesses


Keep on top of how the conflict in Ukraine is impacting business and how we can support the unfolding humanitarian crisis with these resources.

29/03/2022


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The shift towards ‘experience’ is a well-documented one. However, experience is a very broad topic today, and can be misunderstood. For us at D&P, experience isn’t just something that is layered into existing stores or spaces; it’s everything a brand does to connect with a customer. It includes its brand positioning, identity and storytelling, content, digital platforms, service, spaces, products and people – all of these components together make the brand experience. This is why, rather than defining ourselves as a retail design agency, we’ve been working on a holistic approach to become a creative agency that specialises in total brand experience.

As an agency, we’ve been reflecting on the diversity of work we’ve been doing and recognising the shift in the role we have with our diverse range of clients. We’ve faced fresh challenges from the ambitious brands we’ve worked with, helping them define and implement their next chapters.

A huge challenge for brands today is to differentiate themselves in saturated markets. Consumers are also changing their spending habits, prioritising experiences over possessions and brands with purpose over brands without. For retailers, these drivers are having a significant impact on how they create and develop their retail spaces. The brief has changed; interior design remains important, but brands have to take more into consideration. A more insightful, strategic approach is needed to help clients find their position in this ever-shifting consumer landscape and it’s leading to a change in the way agencies partner with clients. 

scott-webb-470169-unsplash-copyThat being said, the role of the store hasn’t changed for every brand. A lot depends on the brand’s purpose and the role of the store in the entire brand ecosystem. For some stores, remaining a purely commercial platform will make sense. For other stores, their role could become more about raising awareness and building advocacy. Some store concepts have even transformed beyond anything we’ve seen before – just look at the Lego Wear x Snapchat store

Joining the dots across physical and digital channels is another ongoing challenge for retailers. Omni-channel is a significant undertaking, and one that’s very much needed for many brands, however there should be a shift in focus to ‘complementary channels’. Not every channel has to do the same job; working out where each channel’s strengths are and the benefits they can bring the brand is more effective than simply applying the same strategy. Making sure online and in-store experiences work together in harmony is another area where we believe a holistic approach can make a big difference to retailers, creating the highest impact for the customer. 

Whether it’s instant fulfilment and convenience or entirely experience-led spaces, stores will need to find their purpose and serve it well to thrive in this new era. In some ways, it has never been a more creative time for retail. The role of the store will continue to diversify as it adapts to new consumer needs and brand ambitions, and agencies will similarly evolve their offering to better serve clients.

Regardless of how diverse our role becomes, and how broad our expertise is applied across the total brand experience, we still believe that stores, whatever form they evolve into, will always be a fundamental part of any brand ecosystem and marketing strategy. 

About: Paul West, Strategy Director, Dalziel & Pow

Paul West is the Strategy Director at Dalziel & Pow, a leading, independent creative agency with an ambition to create the world’s favourite brand experiences.

At D&P, we define and design brands, and bring them to life as physical and digital experiences using our expertise across strategy, branding, communications, environments and digital. In our 35 years of partnering with some of the world’s leading retailers across the globe, we believe that the most fundamental factor to success is an impactful and differentiating brand experience. Everything we do is designed to help our clients thrive in today’s new consumer landscape and deliver measurable shifts in brand awareness and engagement, sales and advocacy.

Image credit: 

Ian Parker on Unsplash

Scott Webb on Unsplash

DBA Roundup


A roundup of industry expertise, exclusive resources, business support and tools for your design business.

18/05/2022


News


Read more >>
shortlist

Meet the DBA’s new Chair


At our recent AGM, we we were delighted to welcome a new Chair of the DBA Board, ELSE's Founder Warren Hutchinson.

17/05/2022


News


Read more >>

My Life in Design: new podcast series


Lifting the curtain on some of the design sector's most respected names, tune in to the Design Community Hub's new podcast.

17/05/2022


News


Read more >>

The biggest issues facing design agencies


There are a number of issues facing agencies at the moment which are applying pressure to everyday...

17/05/2022


News


Read more >>

DBA Members’ Forum | May summary


In the latest DBA Members' Forum we were joined by guest High-Stakes Leadership Mentor, Sally...

04/05/2022


News


Read more >>

Free Pitching: how to respond


How do you tackle client requests to free pitch? The DBA's Head of Services, Adam Fennelow shares valuable pointers on how best to respond.

04/05/2022


News


Read more >>

New appointees to the DBA Board of Directors


We're delighted to welcome three new Directors to the DBA Board. TDC PR Founder & Managing Director, Tim Duncan, A Better View...

28/04/2022


News


Read more >>

DBA Members’ Forum | April summary


In the latest DBA Members’ Forum we were joined by guests Matt Hocking, Creative Sustainability Officer and Founder at Leap, and Sigrid Brewka-Steeves, Head of Global Retail Environments at PUMA.

06/04/2022


News


Read more >>

Five key take-aways from the What Clients Think Report


The 2022 What Clients Think Report was launched recently in a DBA webinar with the results illustrating how the client/agency relationship has changed as the world emerges from the Covid pandemic. The report is packed with useful insights. Here are five key take-aways.

05/04/2022


News


Read more >>

Ukraine conflict | Resources for businesses


Keep on top of how the conflict in Ukraine is impacting business and how we can support the unfolding humanitarian crisis with these resources.

29/03/2022


News


Read more >>
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